Expert Insights
Let’s explore the latest trends, innovations, and challenges in the exciting and dynamic world of travel and hospitality.
As an industry that relies customer service and experiences, the hospitality sector is constantly evolving and adapting to meet the ever-changing demands of visitors. Our team of experienced experts is passionate about sharing insights and knowledge to help industry professionals stay ahead of the game. We cover a wide range of topics, including industry news, destination highlights, marketing strategies, and innovative technologies that are transforming the way we do business.
Podd Insights Blog
Customer Experience: The key to elevating your business
Creating unforgettable experiences that exceed expectations and build genuine connections with customers is the key to success for any hospitality business.
The Importance of Job Adverts
Unless you are very lucky and have a waiting list of people wanting to work for you, recruitment is all about the job advert – at least to get someone hooked.
Northern Ireland Hospitality Outlook in 2023
During 2021 and 2022 I watched in wonder as the Northern Ireland hospitality sector faced and overcame adversity in the post-lockdown landscape. The re-opening of hospitality in May 2021 brought many challenges as businesses struggled to adapt to the new operating guidelines, to rebuilding teams and meeting the demands of their returning customers.
Enhance your Employer Brand
We’ve all heard of company branding for your customers, but what about your Employer Brand? Your Employer Brand is two fold – your reputation as an employee according to past, present and potential employees and how your company communicates its unique offering to the potential candidate.