Podd Consulting provide expertise in developing your CX - the customer experience, both on and offline, business planning, increasing business profitability, sales and marketing strategy planning and management training and develpment.
Workshops that Work
It is no longer enough to deliver good customer service. As our savvy customers demands more, we must deliver an EXPERIENCE. This training programme for customer facing team members has been designed to motivate each individual to contribute in a significant way to your company Customer Experience – the CX.
Specially designed for managers focusing on understanding the role of the manager, developing your team, effective time management, financial understanding, product development, sales growth, leadership, self-awareness and delivering customer service excellence.
Are you failing to see substantial growth in your business? This inspiring workshop will give you the financial understanding, the strategy, the method and the marketing plans to maxmise your sales, creating a clear sales growth plan for your business.