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We offer open training workshops in Belfast. Check below for upcoming dates. We also offer tailored, in-house training according to your business needs. Contact us to see how you can move your team to the next level.

Mobilise your Managers

A practical and no nonsense approach to help your managers better understand their integral role in your company. Helping them to build a vision for their team, their product and to get a better handle on their financial responsibilities.

Revolutionise your Reception

Specially designed for front of house staff to help develop presentation, customer service and communication skills. The team will learn how to handle customer complaints, manage financial responsibilities and develop their product.

Step Up & Grow Your Sales

A one day workshop specifically designed to develop and enhance the skills of managers with sales and revenue responsibilities. Drive direct bookings to reduce commission on sales, and develop a strong, profitable sales strategy.

People & Performance Management

Learn how to manage your staff performance and how to develop an engaged, highly motivated workforce. We will cover interviewing skills, the HR basics, staff training plans, performance management techniques and how to motivate your team to success.

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Deliver Customer Service Excellence Everytime

Specially designed to help you deliver customer service excellence from the first point of contact through to the last engagement. Understand how excellent customer service drives sales, repeat engagement and improved business reputation and how to ensure your team are consistently excellent every time.

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Managing your online reputation

Learn how to build, manage and improve your business reputation both on and off line. A step by step guide to managing online reviews, responding to complaints, getting great reviews and how to turn great reviews into great sales.

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