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Tag: online reviews

What is great customer service?

September 6, 2018 noradouds

Customer service is what the service industry is all about – whether in hospitality, banking, retail or any other sector.…

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Posted in: Training Filed under: belfast customer service, belfast hotels, customer service, hospitality industry, online reviews, service excellence

Managing your online reviews

August 17, 2018 noradouds

We live in an era of peer reviews for everything from hotels, to builders to website providers. If you sell…

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Posted in: Training Filed under: complaint handling, negative review, online reviews, tripadvisor

Recent Posts

  • How to get your customers attention in a crowded market
  • What can you do to attract the best people into your business?
  • What is great customer service?

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Recent Posts

  • How to get your customers attention in a crowded market
  • What can you do to attract the best people into your business?
  • What is great customer service?
  • Are you proactive or reactive?
  • Managing your online reviews

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