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Tag: online reviews

What is great customer service?

Customer service is what the service industry is all about – whether in hospitality, banking, retail or any other sector. If you fail to deliver good customer service customers vote with their feet…

Managing your online reviews

We live in an era of peer reviews for everything from hotels, to builders to website providers. If you sell a service or product you are guaranteed to get online reviews. Reviews can be a great way to…